General Summary:

This position provides global pre-sales technical leadership and support in the identification, creation, and integration of solutions and strategies within multiple solution areas.  They work with Sales to identify opportunities, providing technical support throughout the sales process, focusing on sales closures.  They present to customers on technical aspects and commercial terms for a broad range of Company products.  They work with Development, Technology, and Proposal teams to respond to RFXs as needed.  They liaise with product managers to provide feedback and input into business requirements for future products and releases, enhancements, or customized solutions.  As operational issues arise, they will bring them to the attention of Customer Support and Operations.  They work with Product Management and R&D, and consult with customers, to identify customer needs and product gaps in the Company’s existing portfolio. 

 Principal Duties and Responsibilities

• Provide technical pre-sales subject matter expertise and sales support to global account teams throughout all stages of the sales cycle for multiple solution areas.
• Develop and present to customers technical system solutions and associated sales proposals.
• Act as the principal liaison on behalf of Sales with other parts of the organization regarding technical solutions associated with opportunities in multiple solution areas.
• Lead in closing complex technical sales in multiple solution areas.
• Provide frontline technical expertise in sales presentations, product demonstrations and system installations.
• Define market requirements to Product teams, influencing product investment plans and roadmaps.
• Responsible for helping to achieve and exceed sales targets across multiple solution areas.
• Develop product-specific “Attack Plans” for global customer segments.
• Execute ongoing customer competitive analyses and market studies.
• Assist Sales team as technical lead in pursuit of identified revenue opportunities.

 Job Requirements

• BA/BS degree in Engineering (or equivalent job-related experience).
• Sales or sales support experience desirable.
• 2-5 years of general business experience including:
• Developing and managing product portfolios; and/or
• Proven success in organizational / technical leadership positions; and/or
• Telecommunications industry or related technology background, including Unix operating system, servers, databases, IP networking.  Knowledge in telecom signaling protocols (SS7-based and/or IP-based) will be an advantage.
• Strong leadership, analytical and organization skills.
• Strong understanding of financial principals and financial analysis skills.
• Good written (English, Chinese) and verbal communications skills (English, Cantonese, Mandarin).
• Proficient in Microsoft Office applications including Word, PowerPoint, Excel.
• Strong public speaking abilities.

 Working Conditions: 

• Local travel in Hong Kong and Macau, but may require international travel

We offer excellent career development opportunities to right candidates, interested parties please submit detailed CV with salary expectation by clicking "Apply Now".

Syniverse makes mobile work for more than 900 mobile operators, cable and Internet providers, and enterprises in over 160 countries. With unmatched expertise and more than 20 years simplifying the complexities of roaming, messaging and networking, Syniverse serves as the force at the center of the mobile communications universe, keeping people connected today and forging new connections for tomorrow. Nobody knows mobile like Syniverse. For more information, visit www.syniverse.com, follow Syniverse on Twitter or find Syniverse on Facebook.