POSITION OBJECTIVE

The incumbent will assist to develop After Sales strategy at the wholesale level to upholding the Mercedes-Benz passenger car, commercial vehicle, and smart brand images and corporate sales strategies. 

RESPONSIBILITIES

• Develop sales and marketing strategies for After Sales and CRM initiatives to enhance sales revenue and market share
• Coordinate all After Sales dealer management activities to ensure dealer operations in line with Headquarters standards
• Obtain and analyze KPI of the dealer's After Sales network and compile reports for management review
• Coordinate the development of After Sales marketing concepts, projects and products based on customer feedback to maintain product brand presentations
• Steer and support dealer to achieve After Sales targets
• Analyze the market information on parts pricing and establish parts sales targets for HK/ Macau dealers and monitor the overall sales performance
• Develop strategies to enhance customer satisfaction, retention and to maintain the customer awareness
• Ensure efficient operation of parts logistics through regular monitoring in sales, ordering, parts claim and delivery, etc. 

REQUIREMENTS 

• Degree holder in in Business Administration with knowledge in marketing and business strategy
• Minimum 5 years’ experience in automotive After Sales business in the areas of marketing, dealer management and sales planning 
• Understanding of automobile dealership operation will be an added advantage
• Ability to adapt to multi-culture business environment
• Analytical, strategic and market / customer oriented
• Strong intercultural, communication and interpersonal skills
• Strong analytical and problem-solving skills 
• Good command of spoken and written English and Cantonese
• Proficiency in Microsoft Access, Excel, Word & PowerPoint

For the successful candidate, we offer a 5-day week in addition to a salary that commensurate with your experience and qualification.

Potential candidates who meet our requirements, kindly apply with full resume and application letter indicating your present and expected salary via "Apply Now" (Please quote our job ref no under your email subject with the following format : 1628JDB-01_AS_PartsNMkt Mgt_Mgr_Your Name)

We are an equal opportunity employer. The information provided will be treated in strict confidence and only be used for recruitment related purposes. The Company may refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed within 3 months on completion of the recruitment exercise.

Mercedes-Benz Hong Kong Limited (MBHK) is responsible for the wholesale business for all imported passenger vehicles and commercial vehicle products under the Mercedes-Benz and smart brand names within Hong Kong and Macau markets. We are now seeking for high calibre personnel to join us: