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Customer Service Assistant (Central Cultural Venue)

Spotlight Enterprises Limited

  • Company Industries:Others

Job Information

  • Post Date:2016-07-28
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Customer Service - Supervisor/Officer  

Job Description

Responsibilities:

  • To answer enquiries at the information counter and perform cloakroom service, receive group visitors and perform any other customer service
  • To perform crowd control and enforcement of house rules duties
  • To receive and render assistance to visitors in using the facilities and services
  • To be assistance for maintenance, set up and dismantle of furniture, equipment and other necessary materials
  • To be assistance foradmission and ushering service of thematic exhibition
  • To perform operation of activities, traffic control, docent tour, dispatch and collection including the mailing of publicity materials, etc.


Requirements:

  • Have completed Form 5 or above or above or completed Secondary 6 in New Senior Secondary (NSS), or equivalent
  • 3 years’ post qualification full-time working experience in customer services in the trade of service industry / hospitality industry / public relations / property / facility management
  • Speak fluent Cantonese and simple English and Putonghua for effective communication with local, overseas and mainland visitors
  • courteous and enthusiastic in providing front-line customer services
  • patient and polite in answering general enquiries and systematic in following up general enquiry records


Employment Terms:

  • Working Hour: 09:00-18:30
  • 6 working days per week


Applicants should click Apply Now to submit your resume stating the current and expected salary.

Company Info

Spotlight Enterprises Limited,
is one of well-known Property Management Services & Facility Management Companies in Hong Kong, We would like to invite talent to cope with business expansion.

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