Responsibilities:

• Manage eGAM assigned accounts with daily maintenance and monitoring; identify and develop new business opportunities within the given accounts segment
• eCommerce operations for customers including warehouse, product promotions, and reporting
• Handle & direct the process of eCommerce services to the Principal
• Demonstrate a thorough understanding of customers’ business, plan the resources appropriately and offer value proposition with viable solutions to meet your customers’ needs
• Discuss the SOP / KPI with customer and ensure all other cross functional departments understand the customer’s service expectation, execute the SOP requirement full compliance of the process and procedures
• Maintain thorough understanding of dynamic market changes in SCM industry, provide the solutions and equip with knowledge of market intelligence
• Implement and manage the effective delivery of key customer programs including communication strategies, customer training, and provide the customer’s reports
• Coordinate with cross functional teams; liaise with the customers appointed partners and able to establish / sustain strong working relationships across departments or regions
• Evaluation of the service with key accounts periodically; determine customers’ unmet needs and evaluate it internally for adequate follow up
  
  
  

Requirements:

• Bachelor degree or above in eCommerce, logistics, supply chain management, marketing, or relevant qualification
• At least 3 years relevant experience
• Familiar in eCommerce or business related disciplines
• Good command of both spoken and written English, Chinese and Mandarin
• Less experience will be considered as Assistant Account Manager
  
  
  

Attractive remuneration package and excellent career development opportunities will be offered to the right candidates. For Interested parties, please apply with a detailed resume stating present and expected salary by clicking "Apply Now".

Personal data collected will be used for recruitment purposes only and kept confidential.