Guest Service Agent - Front Desk / 1 Call Centre
Auberge Discovery Bay Hong Kong
- Company Industries:Others
Job Information
- Post Date:2016-08-19
- Career Level:Entry Level
- Location:Not Specified
- Employment Type:Full Time, Permanent
- Job Function:Call Centre Customer Service - Supervisor/Officer Hospitality / Hotel Services
Job Description
Working Location: Discovery Bay, Lantau Island
Responsibilities:
- Ensure the highest standard of customer service at the Reception Desk
- Responsible for checking in and checking out of hotel guests, recording arrivals and departures in Opera system
- Prepare guests folios and keep the room status up-to-date for occupied, vacant and unclean room
- Provide all telephone activities and services at the 1 Call Service Centre
- Answer all guests enquiries related to hotel activities and facilities
- Ensure the highest standard of customer service is extended to all hotel guests
Requirements:
- Certificate / Diploma in Hotel Management is preferable
- With 1 year experience in hotel Front Desk would be an advantage
- Good communication and interpersonal skills
- Proficient in the use of MS Office and Opera
- Proficient in both spoken English, Cantonese and Mandarin
We offer an attractive remuneration package and excellent career opportunities to the right candidate. Interested applicants please send your application by clicking "Apply Now". or fax to (852) 2902 2518.You may also visit our website www.aubergediscoverybay.com to complete the on-line application or see updated vacancies.
Personal data provided by job applicants will be used strictly for recruitment purposes only.
Company Info
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