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Customer Service Officer

Bank of China Group Insurance Company Limited

  • Company Industries:Insurance/Pension Funding

Job Information

  • Post Date:2013-10-16
  • Career Level:Middle
  • Location:Central
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Salary:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Others  Account Servicing  

Job Description

  • Degree or other recognized insurance qualification
  • Min. 5 years of insurance experience gained in sizable general insurance company
  • Provide excellent service to customers from all channels
  • Answer customer enquiries and provide one stop service to satisfy customer needs
  • Liaise with internal departments to resolve customer problems
  • Follow up with customers to collect outstanding premium
  • Handle any ad-hoc projects
  • Good service attitude with good customer service skill
  • Good interpersonal & communication skills
  • Proficient in spoken & written English & Chinese, including Putonghua
  • Self-motivated, independent, able to work under pressure
  • Familiar with MS Office applications

We offer attractive remuneration package. Interested parties please apply with full resume, expected salary to:

The Human Resources Department
Bank of China Group Insurance Co Ltd
9th floor, Wing On House
71 Des Voeux Road Central
Hong Kong
or email to: personnel_ins@bocgroup.com

For other vacancies, please visit our website: www.bocgroup.com/bocg-ins

All applications will be treated in strict confidence. Personal data collected will be used solely for recruitment purpose and be handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

Company Info

Bank of China Group Insurance Company Limited  has been providing general insurance products and professional services and comprehensive coverage to customers for over a decade.  We strive to achieve: Service Excellence, Product Diversification, Accountability and Customer Satisfaction.  The scopes of operation and service of the Company continues to enhance. To cope with our business growth, we are now looking for qualified candidates to join our dynamic team.

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