Purpose of the job – To manage the both the HK Showrooms & regional offices including the hosting of visitors. to ensure the provision of a professional administrative service to the APAC Sales Team and to have an overall responsibility for Reception and Catering at Hopewell

Job Responsibilities:

• Ensure the visual appearance of all areas of Hopewell and Genesis
• Ensure the adherence, of those working in both the Showrooms or visiting these Showrooms, to the showroom guidelines
• Responsible for the day to day Management of Admin and Catering at Hopewell and the delegation of tasks as appropriate.
• Managing of invoicing and bill payment for the showrooms. Issue Purchase Orders.
• Producing weekly/monthly reports to the Sales Director and Sales managers
• Technical support for showroom presentation and IT equipment.
• Maintain relationships with contractors and building administrators
• Responsible for ensuring adequate staffing levels, managing temporary resource
• Manage the showroom duty rota so that unannounced visitors can be hosted
• Manage mock up requests and help scheduling them.
• Manage the smooth installation/removal of mock-ups (liaising with the building security and sales people)
• Manage loan chair stock room and updating the spreadsheet accordingly
• Maintain the condition of the showroom and arrange for any necessary repairs/maintenance
• Stay and cover front desk
• Set up and tidy meeting rooms when necessary
• Ensure the implementation and provision of equality and diversity
• Ensure a proactive response to customer enquiries and complaints
• Ensure a safe environment for staff and visitors
• Introduce showroom rules to the new employees
• Open/close the showroom 
   
  

Job Requirements:

• University graduates in any disciplines;
• With minimum of 5 years’ experience in Administration or Customer Service, candidate with relevant experience in managerial grade is preferred
• With confidence to deliver clear instructions and directions to other Herman Miller employees to
• Ensure regulations to comply with Corporate /local requirements for the two showroom and regional office
• Ability to manage sub-contractors in the provision of service to both showroom and regional offices
• Excellent interpersonal and communication skills
• Self-motivated, mature, independent, positive with the ability to drive projects forward
• With Customer Service and Team Management experience preferred
• Ability to plan, organize and work under pressure
• Proficiency in MS Office such as MS Excel and Outlook
• Good command of both written and spoken English, Chinese and Mandarin

*Our office will be relocated to Wong Chuk Hang (which is 7 minutes to Wong Chuk Hang MTR Station) on August 22, 2016 and free shuttle bus to and from Wong Chuk Hang will be provided before Wong Chuk Hang MTR station opens* 

An attractive remuneration package including 5-day work week, annual leave, medical benefits and good development opportunities will be offered to the right candidate. For Interested candidates, please email your resume with latest and expected salary to HKJobs or via Fax: 8148 6525.

This is an equal opportunities position. Personal data will be collected for recruitment purpose only.

Herman Miller was founded in 1905 as the Star Furniture Co. in Zeeland, Michigan.  Initially the company produced high quality furniture, Herman Miller works for a better world around you—with inventive designs, technologies and related services that improve the human experience wherever people work, heal, learn, and live. Its curiosity, ingenuity, and design excellence create award-winning products and services, resulting in more than $2.26 billion in revenue in fiscal 2016.