Responsibilities:

• Understand and anticipate our customers' support needs in order to author and maintain easy-to-follow, closed-loop help content that includes video scripts, product manuals, and customer communications;
• Author customer communications on various topics including troubleshooting, conceptual information and frequently asked questions;
• Ensure content is current and accurate; 
• Assist with the localization process for help articles and product manuals;
• Work closely with support, product, design, R&D, and other teams to develop technical and feature content for new and current products.

Requirements:

• Bachelor’s Degree in English, Communications, Translation, Linguistic, Technical Writing, Engineering or related discipline required;
• 1-2 years’ experience as technical writer or content writer;
• High proficiency in English writing and editing;
• Proficiency with Adobe Creative Cloud - Illustrator, InDesign Photoshop;
• Good command of Microsoft Office and FTP;
• Experience with localization will be an advantage;
• Excellent analytical and research capabilities, and have a passion for helping people find solutions;
• Comfortable with editing the writing of others as well as receiving feedback on your own writing;
• Strong interest in consumer electronics, mother & childcare products, and wireless home monitoring;
• Fresh graduate will be considered with excellent portfolio;
• Candidates with more experience and solid code writing / web publishing skills will be considered as Senior Content Editor.

We offer attractive remuneration package including 5-day work, flexible work hours and other benefits to the right candidates. Interested parties please forward full resume with expected salary and quote job reference number to

 

VTech Group of Companies,
The Human Resources and Administration Department,
23/F, Block 1, Tai Ping Industrial Centre,
57 Ting Kok Road, Tai Po, Hong Kong

OR apply on-line directly through our corporate website at www.vtech.com/en/careers/   

For more information about us, please visit our website at: www.vtech.com   

All applications will be used for the purpose of recruitment only. Applicants not invited for interview within 4 weeks may consider their applications unsuccessful. We will retain the applications for a maximum period of six months and may refer them to suitable openings within our Group.  

VTech is the global leader in electronic learning products from infancy to preschool and the world’s largest manufacturer of cordless phones. It also provides highly sought-after contract manufacturing services. Founded in 1976, VTech’s mission is to design, manufacture and supply innovation and high quality products in a manner that minimizes any impacts on the environment, while creating sustainable value for its stakeholders and the community.