Duties and Responsibilities will include but not be limited to:

• Verify educational, employment and professional qualification credentials of prospective employees for clients
• Follow up with third parties for verification results on a regular basis
• Demonstrate strong verbal and written communication skills when liaising with internal and external parties and communicate in a professional manner
• Conduct research tasks as assigned by supervisors
• Collect, analyze and evaluate research information using a variety of media
• Properly document all steps taken in the research process
• Review all information and documents provided by clients and candidates carefully before initiating a new task
• Manage research tasks with rapidly shifting priorities
• Demonstrate good judgment when planning course of action and evaluating findings
• Attentive to details and accuracy
• Show a good understanding of clients’ requirements and execute service level agreements
• Follow and implement company policy and procedures
• Proactively seek feedback from managers and training opportunities 

 

 

Qualifications:

The ideal applicant will

 

• Be a post-secondary degree holder
• Have 2-3 years of experience in a client relations or HR role
• Be a self-starter who can spot new opportunities with demonstrated initiative, diligence, and attention to detail
• Possess excellent communication skills
• Persistent, well organized with good time management skills
• Ability to effectively work under tight deadlines and manage projects independently whilst working as part of a wide and varied team
• Be fluent in written and spoken English and Mandarin.  Cantonese and other language skills are advantageous
• Customer Service/Call centre/ HR experience is advantageous.

 

 

We provide:

 

• A competitive remuneration package;
• Career development and career advancement opportunities
• Work/Life balance
• Team work environment
• 5 day work week
• Medical Insurance
• Full time/Permanent position

 

Blue Umbrella is a dynamic and growing team who works every day to help in Making Business Better with our governance, risk and compliance solutions and services. We value professionalism, personal growth, and the connections we make with each other. Our technology platforms are used by some of the biggest companies on the planet. For more information, please visit our website at www.blueumbrella.com.