Our client is Investment Banking

Manager, Client Services Group

RESPONSIBILITIES

• Ensure all transactional enquiries from clients are responded accurately on a timely manner according to the service standard.
• Work closely with internal stakeholders for service requirements, enquiries and business support.
• Strengthen relationship with clients through daily interaction.
• Ensure that complaints and errors are logged and handled appropriately.
• Prioritize work to meet peaks and troughs to create capacity for service enhancement.
• Complies with all local and group policies and procedures.

REQUIREMENTS

• Degree holder , at least 8yrs exp in Client Services in Banking field
• Solid working experience in banking and stock market.
• Sound knowledge of banking and securities services products.
• Sound knowledge of laws, regulations and practices relating to banking and stock market.
• Good administrative, people management and problem solving skills.
• Excellent negotiation and communication skills are required to deal with and maintain good relationship with clients and other stakeholders.
• Strong client service focus and is able to anticipate changes in clients’ needs as a result of market regulations changes.
• Excellent communication skills, conversant in both spoken and written English.
• Self-driven, analytical and able to work under pressure.
• Good PC skills such as MS Word, Excel, Powerpoint, MS Access, etc.
• Able to identify potential risks and compliance issues.

Please send full resume with present & expected salary in MS-WORD format to:

Please quote our reference in your application

Personal data provided by job applicants will be used strictly in accordance with the employer"s personal data policies, a copy of which will be provided upon request.

All information provided will be used for recruitment purpose only.

Asia Progress is a well-established and reputable boutique talent acquisition agency specialising in the Banking & Finance industry. We firmly believed in providing exclusive and bespoke talent search to our clients and career advice to our candidates. 

Equipped with solid experience in recruiting for all levels, we have successfully developed an established and renowned practice. Our reputable network in the Banking & Finance industry is what makes us stand out from our competitors and enables us to remain competitive yet at the same time providing professional talent search and career advice.

For enquiries and contact details, please visit: www.asiaprogress.com.