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Service Trainer / Training Manager (F&B)

Sir Hudson International Ltd

  • Company Industries:Food and Beverage

Job Information

  • Post Date:2016-09-29
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Base salary + high commission
  • Employment Type:Full Time, Permanent
  • Job Function:Hospitality / Hotel Services  Others  Training & Development  
  • Benefits:Dental insurance  Education allowance  Medical insurance

Job Description

Responsibilities:

  • Prepare, review and update the training materials and manuals
  • Identify and analyze the training needs, set training strategies and design or modify the training program to lift up the services skills of front lines members
  • Conducting the training program to ensure front line members to deliver a high level of services
  • Measure and quantify the effectiveness of all training delivered
  • Collaborate with HR Dept to implement employee development program 
  • Plan and set incentive program for preserving services standard 
  • Collaborate with operation team to ensure the training needs are fully met with corporate standards

Requirements:

  • Min. 8 years working experience in F&B/Catering/Hotel industry with at least 5 years of training experience
  • Strong presentation and communication skills
  • Experience of F&B front line services is necessary for understanding/anticipating customer's expectation
  • Those with retail services experiences of premium brands/product will also be considered
  • A good team player, self-disciplined, organized and able to work under fast-paced working environment
  • Good command in both spoken and written English and Chinese

 

Competitive package offered to the right candidate, include 6 rest days a month, medical & dental plan, education & development allowance, 5-days of marriage leave and compassionate leave.

Interested parties can email their application letter together with detailed CV (with current and expected salary).

 

www.sirhudson.com

www.caffehabitu.com

www.the-coffeeacademics.com

www.suzukicafe.com

 

All information collected is for recruitment purpose only

Company Info

We are the operator of award winning coffee and dining chains in Hong Kong.

Our team represents bright, energetic business professionals and specialists in the field of Food and Beverage operations, marketing, brand strategy, interior design and culinary arts. We seek and deliver groundbreaking concepts that aim to vitalize the industry.

The philosophy of Sir Hudson Group is simple and clear: to provide delicious, innovative cuisine in a comfortable and sophistically stylish environment.

To cope with the rapid business expansion and the new brand/line development, high caliber and passionate members are always valuable assets to the company.

 

Websites:

www.sirhudson.com

www.habitu.com.hk

www.suzukicafe.com

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