Due to growth and development, our client is looking to hire an experienced International Assignment professional in Hong Kong. This role will suit an International Relocation & Mobility professional who is looking to join an existing team where they can use their skills and experience.
 
The main duties and responsibilities for the role include;

• Manage a large caseload of International Assignments and ensuring a high level of service delivery
• Providing ongoing counselling and support to allocated assignees ensuring an effective relationship with expatriate is maintained at all times
• Serving as the expatriates designated contact through the relocation transition including; from home to host country again, ensuring standards are exceeded
• Utilizes global relocation knowledge and industry expertise to promote the knowledgeable service
• Manages expatriate’s transition, coordinating all supplier services on behalf of the expatriate
• Determines housing and lifestyle assimilation needs in the host country for each expatriate family
• Manages in-country partner service delivery in the home-search and settling-in process. Acts as expatriate’s advocate throughout all aspects of the transition
• Counsel and guide client on all aspects of policy abstract including; reimbursable expenses, benefits and associated incentives
• Fully manages the assignee’s expectations by providing expert counselling and guidance in all elements of client’s global policy and authorized allowances
• Directs all expatriate expense reimbursements to ensure timely payment
• Coordinates the Home Sale program required, providing support to expatriates in the selection of real estate agents and maintain contact to ensure a sale
• Exercises ongoing analysis of company processes, offering recommendations for implementing improvement methodologies for efficiencies of scale
• Creates, generates and delivers customized client management reports relative to performance measurements on all relocation activities as specified
• Collaborates with Information Technology, Finance and other Global Service professionals for development of future measurement enhancers