Background:

Working as a Hong Kong IMC Section Manager, you will be responsible for all aspects of the expatriate management programme, including global processes, assignee relationship, vendor management, technology and operational service delivery.

Responsibilities:

• Responsible for end to end service delivery for all levels of expatriates located in Hong Kong, providing a high touch, personalized services.
• Proactively working with expatriates to manage their affairs and ensure the services provided are efficient and transparent to ensure a seamless service.
• Principal IMC point of contact for HRBP's and other key stakeholders on global mobility issues.
• Technical expert on tax, equity, immigration, social security and payroll compliance.
• Responsible for making pragmatic and efficient decisions around policy application - Advising HR business partners on mobility policies and balancing both business needs and global governance.
• Accountable for overall client and user satisfaction for the population of expatriates, ensuring that the IMC service delivery meets key metrics.
• Managing policy exceptions within the global exception management framework; resolving mobility related issues and escalating when needed.
• Responsible for day to day operational interfaces with HR Shared Services to ensure that operations are being managed across the whole end to end process.
• Prepare and sign off Cost Estimation for all new assignment ensuring proper approval process.
• Identifying and discussing policy and process improvements. Participating in education and facilitation of Mobility training workshops to relevant stakeholders.
• Involvement in various mobility projects as required.

Requirements

• At least 5 years of relevant working experience in international mobility management
• Experienced in dealing with: international assignment, global mobility or expatriate management issues.
• Bachelor degree in Human Resource Management or related discipline
• With additional technical knowledge in the areas of employment law, tax, social security, payroll compliance and vendor management would be desirable.
• Possess excellent client service and relationship management skills to engage top management and work with stakeholders from different cultural background
• Possess good organization, planning and analytical skills, and the ability to manage several initiatives simultaneously
• Customer oriented mindset with strong communication skills
• Experienced in leading team (one contractor reporting to this role)

We offer attractive remuneration package to the successful candidates. Interested parties please submit your application with your full resume and expected salary. 

(Personal data collected will be used for recruitment purpose only)

Applications will be kept confidential and used for recruitment purpose only. The Company will retain the applications for a maximum period of six months and may refer suitable applicants to other vacancies within the Group.