Student Service Officer (full time)
ABC Pathways School
- Company Industries:Education
Job Information
- Post Date:2016-10-06
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Customer Service - Supervisor/Officer
- Benefits:Five-day work week Medical insurance
Job Description
Responsibilities:
- Handling general enquiries about appropriate course options and courses offered.
- Enrolling students and taking payments according to the School’s procedures.
- Maintaining filing, indexing or record systems.
- Providing after-sales services and enquiry follow up.
- Assisting to monitor students’ progress and offer support to parents.
- Undertaking other routine administrative duties.
- Responsible to the Centre Manager or the supervisor for providing assistance in school routines.
Requirements:
- Form 7 or above, with a 1-2 year working experience in a customer service or related field.
- Good command in spoken and written English as well as Chinese.
- Familiar in using Microsoft Office (Excel, Word, and PowerPoint).
- Strong sense of responsibility and attention to details.
- Good communication skills with a positive attitude.
- Rostered to work 5-day a week including Saturday; prepared to work some Sundays.
- Flexibility in adjusting hours is required when there is an operational need to do so.
Remarks:
- More qualified candidates may be considered for the position of Student Affair Officer (full time).
- All successful candidates will be expected to begin as Education Trainee.
Interested parties please send full resume, expected salary and date of availability to the Human Resources Director, at 1/F – 2/F Java Commercial Centre, No. 128 Java Road, North Point, Hong Kong or by email to hrd-adm@abcpathways.com
(all data collected will be for recruitment purpose only)
Company Info
ABC Group
Established in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organisation. The group has enjoyed a long and successful reputation in English language education, catering to children and young adults. ABC Group operates a total of 17 branches of educational establishments in Hong Kong and Bangkok, including ABC Pathways School, franchising brand Juniorversity, ABC Pathways International Kindergarten, in addition to Bread & Butter Strategic Consultancy and the ABC Education Foundation.
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