Responsibilities :

• Coordinate and follow up on customer service and circulation inquiries
• Handle customer enquiry and complain
• Provide professional customer service & relationship building
• Handle and respond customer inquiries via phone/E-mail
• Assist in daily operations and documentation
• Provide support in administration duties
• Coordinate with outlet, customers and technical service section 
• Strong sense of responsibility, proactive, able to work under pressure and working in a fast-pace environment
• Perform ad-hoc duties

Requirement : 

• Form 5 Standard
• At least 2 years working experience in customer service
• Pleasant telephone manner, strong interpersonal skills and service oriented. 
• Fluent spoken in English and Mandarin
• Able to work under pressure and independently
• Proficient in PC operation and MS Word, Excel, Power Point and Chinese Word Processing

Interested parties, please send your full resume with current salary, expected salary and available date either by direct application from JobDB (Please quote the job title on the subject ) or by post to Human Resources Department, Room 1812-1822, 18/F, No.1 Hung To Road, Kwun Tong, Kowloon.

"Personal data collected will be used for recruitment purpose only."

OSIM (HK) Company Limited is a fast growing retailer. We would like to invite the applications for the following post :