Customer Service Executive (Banking/Insurance/Hotel/Airlines)

Salary: HK$10,000-20,000/mth

Responsibilities:

• To handle daily transaction, customers’ enquiries
• Handle and follow up client’s service requests and complaints in a timely and professional manner
• Execute empowerment guidelines
• Provide advice to Customer Service Representatives (CSR) on handling customer enquiries

Requirements:

• HKCEE/ DSE/ Higher Diploma/ Degree Holder (Fresh Graduates are also Welcome)
• 1 year experience or above in CS industry and have good knowledge in Banking/Insurance products & service will be an advantage
• Proactive, customer oriented with good communication skills
• Mature, well-organized, self-motivated, initiative, responsible and able to work under pressure
• Candidates with more experience will consider as Senior Customer Service Executive

* Interested parties, please send your detail resume with Current & Expected salary in WORD Format by "Apply Now" or contact Ms. Winus Wong at 2562-8611 for a confidential discussion.