Communications – Media Relations

Hang Seng’s Communications function is dedicated to enhancing the Bank’s image by strengthening relationships with different stakeholders, including the media. We monitor public opinion on Hang Seng and help ensure important Bank messages are conveyed in a timely and effective manner. We promote the Bank’s products and services to the external audience on a proactive basis. We also safeguard Hang Seng’s strong brand and position as the leading domestic bank in Hong Kong by advising on reputational matters.

In addition, the Communications function includes editorial services and internal communications. It is responsible for the production of key corporate literature, including the annual report.

We are currently seeking a high caliber professional to join our department as Media Relations Manager.

Principal responsibilities

• Contribute to the development of a cohesive media relations strategy and deliver strong positioning for the Bank
• Drive media communications programmes and ensure effective and efficient implementation
• Draft press releases and external communications materials
• Handle media enquiries and provide advice on communications matters
• Anticipate and identify issues which may have an impact on the Bank and provide insight to different stakeholders
• Monitor public opinion on the Bank
• Work on interim and annual results announcements

Requirements

• University degree in journalism, communications, translation or a related discipline
• At least 10 years of experience in media relations or corporate communications
• A demonstrable track record of successfully driving public relations programmes in a sizable organization
• Sound knowledge of and great sensitivity to business and social issues
• Excellent command of English and Chinese and fluency in Putonghua
• Proficiency in PC applications, including Chinese word processing
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes 

(Candidates with less experience will be considered for an Assistant Media Relations Manager.)

To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume by clicking "Apply Now" for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.