Senior Customer Service Officer / Customer Service Officer (5 days work)
Edison Global Networks Limited
- Company Industries:Telecommunication
Job Information
- Post Date:2016-11-03
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Network & System Account Servicing
- Benefits:Five-day work week Medical insurance Performance bonus
Job Description
Responsibilities:
- Customer relationship management
- Responsible for supporting sales activities, customer service and project co-ordination
- Follow up and manage company account, prepare maintenance contract.
- To assist the order progress and delivery arrangement with sales team.
- Client liaison, coordination with internal teams and outside vendors, and on site management for the duration of projects and post-sales support.
- Enhance project operation efficiency and account servicing quality.
Requirements:
- Diploma / Degree holder
- Minimum 3-5 years experience in customer service or project support; experience in Networks or Telecom sector is preferred.
- Good communication, presentation and interpersonal skills
- Mature, work independently and self-motivated
- Proficient in English, Cantonese & Mandarin
- Proficient in MS Word, Excel and PowerPoint
- Immediately available is preferred
Interested parties please click below "APPLY NOW" for application.
Company Info
Edison was incorporated over 18 years in Hong Kong. We are a IT Solution company. To cope with fast expansion, we are looking for high caliber candidates to join our company.
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