Job Description 

• Handle customer inquiries via e-mail and other online shopping platforms
• Identify customers’ needs and provide appropriate solutions promptly and professionally
• Resolve customers’ complaints with a positive attitude
• Achieve performance goals and objectives to provide an exceptional customer experience.
• Assist the implementation of ad hoc jobs or projects

Job Requirements

• Good written & verbal communication in English and organizational skills
• Proficiency in MS Word & Excel
• Strong customer service orientation
• Ability to perform multi-tasks and able to work in an ambiguous, ‘internet-speed’ environment
• Detail-oriented and responsible
• Fresh graduate will also be considered

Remuneration is commensurate with qualification and experience. Full fringe benefits will be provided by the company.

Interested parties, please apply in full resume with date available, qualifications and expected salary.

Kaylie Business Solutions is an equal opportunity employer. All data collected would be used for recruitment purpose only.