Responsibilities:

Report to the Regional Human Resources Director, the incumbent will be a key business partner to shape the learning culture of a fast developing company.  He or she will be in charge of the frontline staff training and developing program. Key responsibilities include the following:

• Implement the corporate retail training model with market intelligence that enhance added value to the business in the region.
• Work closely with the training team in head office to understand the latest development of the training program and adopt the change to the region.
• Deliver the concept of Train-the-Trainer in the region to equip the shop managers the best knowledge to lead their teams.
• Identity training needs and ensure best practice and commercial values are delivered.
• Design tools to assist the Retail Team to keep track of the training flow and evaluate the training result.
• Manage the Mystery Shopper Program.
• Assist the Regional HR Director to review the training needs and design training programs for corporate staff.

Requirements:

• Degree holder in Human Resources, Training, Retail or related disciplines 
• Minimum 6 years relevant experience in fashion/beauty/luxury retail industry
• Proven experience of developing, writing and implementing training & guidelines with a strong customer focused approach
• Flexible approach to work with the ability to respond to changing business priorities
• Enthusiastic and motivated , comfortable working in a multinational/cultural organization and fully understand the fluid and matrix culture
• Excellent communication skills both verbal and written in English, Chinese and can speak good Mandarin
• Strives for quality and excellence
• Excellent planning, organizing, negotiation and influencing skills
• A confident and experienced presenter who can communicate at all levels

Your interest will be treated in the strictest of confidence.  Personal data collected will be used for recruitment purposes only.