Job duties and Responsibilities:

• In charge of designated shift to monitor and ensure team members carry out their duties properly and deliver quality customer services
• Handle all incidents or emergencies, and deploy reinforcement to contain the impact of incidents
• In charge of operation team, overseeing & monitoring matters of common areas including security, cleaning, crowd control and customer service, attend in person to emergency cases and report to senior management
• Handle guest comments, external calls on information, comments or inquiries.  Rectify the emergency situation and report immediately to General Manager.
• Liaise with external parties on matters related to operational matters

  Requirements:

• A minimum of 5 years’ management experience at supervisory level in hospitality industry
• Strong leadership skills, mature, outgoing & guest oriented, good communication skills
• Proactive, enthusiastic , strong sense of responsibility and positive thinking
• Good command of spoken and written English and Chinese
• Shift duty is required

 Benefits

• Meal allowance
• Transportation allowance
• Attendance incentive
• Medical and dental benefit
• Discretionary bonus and gratuity
• Comprehensive training programmes
• Career growth opportunities
• Opportunities to work overseas

We offered attractive remuneration package will to the right candidate. Interested parties please send resume with expected salary and availability by clicking “Apply Now”

Personal data provided will be treated in strict confidence and used for recruitment purpose only.

Recruitment Day

Date : Dec 08 (Thur) at 14:00 - 16:30 Address : Labour Department - Yat Tung, Unit 211A, 2/F, Yat Tung Shopping Centre, Yat Tung Estate, Tung Chung, Lantau Island, New Territories

Date : Dec 16 (Fri) at 14:00 - 17:00 Address : ERB Service Centre, Tin Shui Wai - Unit 301, 3/F, Tin Ching Amenity and Community Building, Tin Ching Estate, Tin Shui Wai, NT

About Plaza Premium Group

Headquartered in Hong Kong, Plaza Premium Group is the pioneer and industry leader in providing Premium Airport Services in over 160 locations of 41 international airports across the world, with a collective goal of ‘enhancing your airport experience’. The Group comprises four core airport services, Airport Lounge, Airport Transit Hotel, Airport Meet & Greet Service, and Airport Dining.

The Group currently employs nearly 5,000 staff and serves over 14 million passengers around the world annually. The Group is dedicated to providing quality services and possesses proprietary knowledge in airport hospitality industry. By continuously surpassing travellers’ expectation, the Group’s network is rapidly growing across major international airports around the world.

Website: www.plazapremiumgroup.com
LinkedIn: https://hk.linkedin.com/company/plaza-premium-lounge-management-limited