Customer Services Representative/ Senior CSR (Several Positions) [ Ref.# CS-sh-JDB1209 3
ALPHA OMEGA - EXECUTIVE DIVISION
- Company Industries:Others
Job Information
- Post Date:2016-12-09
- Career Level:Entry Level
- Location:Not Specified
- Salary:HK$17,000 - 25,000 /month (negotiable)
- Employment Type:Full Time, Permanent
- Job Function:Call Centre Customer Service - Supervisor/Officer Others
- Benefits:Double pay Five-day work week
Job Description
- Sizeable Financial Group
- 5-day Working Week at Day Time
- HK$16K-22K / Month
- Good Benefits and Attractive Salary
Our client, a well-known financial group, is searching for Customer Services Representatives ( Call Centre ) who are enthusiastic, hardworking and feel happy to help their customers feel valued and well-attended.
Are you looking for a full-time career that offers $16-22K/ Month, no night shift, 5-day Working Week, Annual Discretionary Bonus… If so, don't hesitate to apply now!
Job Responsibilities :
- Provide top-notch service to customers;
- Treat all customers courteously, efficiently and professionally;
- Attain a thorough working knowledge of all product information;
- Obtain and forward customers’ feedback information to suggestion tracking;
- Coordinate with other departments;
- Research and deliver the best resolutions to customers’ issues.
Job Requirements :
- F.5 Certification / Diploma or above;
- 3-5 years of experience in a hot-line, counter service or call centre environment;
- Able to listen attentively and provide excellent customer services;
- Experience in financial institution is advantageous, such as IFA or Banking, ,,,etc,;
- Good interpersonal & problem-solving skills;
- Holder of IIQE certification is a great advantage;
- Good communication skill in Cantonese and fair English/ Putonghua;
- Senior Candidates will be considered as Senior Customer Services Representatives.
Please apply ( preferably in Word format ) with present and expected salaries, quoting job reference ( CS-sh-JDB1209 ), to Ms Fung by email. For more information, please visit www.aomegajobs.com.
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If you are looking for other career aspirations, you may send us your resume. In accordance with your specified requirements, our consulting managers will contact you in due course.
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( All information received will be kept in strict confidence and only for employment-related purposes.)
Company Info
" Your Requirements, Our Actions ! "
Since 1998, we have been engaged in placing Managerial and Functional positions for local and multinational companies in ICT, Logistics, Merchandising and Finance industries.
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M I S S I O N
Professionally match the requirements and aspirations of our clients and candidates to their mutual benefits and satisfaction through our unwavering service.
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For enquiries, please call ( 852 ) 2375-1000 or send email to : info@aomegajobs.com
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