Job Responsibilities

• Assist the team to prepare Service Reports
• Allocate new job number from job book and raise a new job file
• Receive and copy Advice Notes, Time Sheets and Expense Claims upon the completion of each job
• Copy the invoice, service report, advice notes and receipts and send all originals to customer ensuring all approved reports are scanned and saved in SV file on database
• Filing and Archiving of completed service job files
• Log new jobs onto the computer system: Job Book, Job File and Service Planner Spreadsheet
• Prepare the Sales Order for Service work after approval granted
• Follow up a Service Attendance by issuing Service Reports and Certification to the customer as instructed
• Raise the Sales Invoice for Service work after approval granted
• Close out work in progress upon issue of the Sales Invoice
• Liaise with customers in order to identify and resolve reasons for non-payment
• Maintain the company vehicle log books
• Maintain the holiday wall chart
• Arrange Engineer travel schedule as assigned
• To ensure coverage in the absence of the teammate
• Other reasonable administrative duties as may be required from time to time

Qualification, skills & competencies

• Tertiary education or can be substituted by demonstration of sufficient relevant experience
• Min 1 year in related position or operation activity
• Competent language skills in written and spoken English and Putonghua

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Wallem offers competitive remuneration and benefits including 5 days work, medical, life, dental & maternity insurance, 10% MPF employer contribution with a 4 year vesting schedule, performance bonus, etc. If you have initiative, self motivation, adaptability and a willingness to learn and grow, we would love to hear from you. Please contact us in strict confidence, attaching your resume, expected salary and complete contact details

 (Personal data collected will be kept under strict confidence and used for recruitment purposes only)

Wallem’s vision is to be the leading provider of technology-driven maritime solutions in a customer centric and transparent manner. 

Our strategy is built on three fundamental values: supporting quality through safety; transparency through technology; and service through support. These principles enable us to enhance our current offerings, including safety management and compliance, crewing, training, asset and commercial management, and ship agency, among others.

Our people are at the core of our values, committed to delivering world-class service to our customers globally. 

We believe in empowering and investing in our people, offering learning and development opportunities at every stage of their careers.

Please visit www.wallem.com for more information about our Company service offerings and values.