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Customer Service Officer/Manager

Regal Executives Limited

  • Company Industries:Others

Job Information

  • Post Date:2016-12-30
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Others  
  • Benefits:Five-day work week  Overtime pay  Performance bonus

Job Description

Our client is a top-tier listed PRC firm, is looking for a professional to join their team.

Responsibilities

  • Handle customer services hotlines, inquiries and complaints
  • Handle client account opening, KYC and related documentation
  • Execute orders from the clients
  • Develop and maintain good relationship with clients
  • Handle daily administrative & operational works for the department
  • Handle ad hoc projects

Requirements

  • Degree holder in Business Administration / Finance / Economic
  • Holder of SFC License for RA1 will be an advantage
  • Minimum 1 years working experience in related position, preferably in banking and finance sector, candidate with less experience will be considered as the Client Service Assistant
  • Mature, well-organized, strong sense of responsibility and detail-oriented
  • Good interpersonal and communication skills
  • Self-motivated with ability to work independently and under pressure
  • Good command of written and spoken English, Mandarin & Cantonese
  • Sound PC knowledge, including Word, Excel, Powerpoint and Chinese word processing

Company Info

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