Client Services Executive
Protop Financial Press Limited
- Company Industries:Financial Services
Job Information
- Post Date:2017-01-03
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Business Development Customer Service - Supervisor/Officer Account Servicing
- Benefits:Medical insurance Overtime pay
Job Description
Principal responsibilities:
- Client-facing, take initiative to serve and listen to clients’ comments on project documentations
- Liaise, process & execute financial documents delivery with internal departments – sales & production teams
- Conduct a volume of incoming & outgoing calls and emails to & from customers in a well manner
- Able to handle multi-projects on a large volume of documentations from different clients on a daily basis
- Report to clients (investment bankers, lawyers, company secretaries etc.) on jobs/projects progress
- Report to CS manager & sales manager on jobs/projects progress
- Adhere to company policies and procedures on documents confidentiality
Requirements:
- Diploma or above with good understanding of client service principles and practices
- Knowledge of the Hong Kong financial markets & trades, overseas market knowledge a plus
- Shift duty required to cope with clients in the financial and legal sectors
- Good command of both written and verbal English and Cantonese with additional proficiency in Putonghua an advantage
- Detail conscious with the ability to work effectively and independently
- Good interpersonal skill, team player, willing to learn attitude, and ideally with an eye on details (word processing)
- Proficient in using Microsoft Office applications including Microsoft Word and Excel, along with good and accurate typing skills
We offer overtime allowance, medical benefits and attractive package to the right candidates. Salary will be commensurate with qualification and experience. Interested parties please send email by clicking "Apply Now" for obtaining the application form and job enquiry.
Company Info
Protop Financial Press Limited, a well-established financial printing company in Central. Our clients include renowned investment banks, law firms and listed companies in Hong Kong, China
& Asia Pacific.
To cope with our rapid business development, we are seeking for dynamic people to join us. We offer competitive remuneration packages and a good environment to grow your career with future and prospects.
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