RESPONSIBILITIES FOR THIS POSITION INCLUDE THE FOLLOWING AREAS:

To assist the Operations Manager in:

Membership Services Management:

• To manage/handle membership questions

Sales Support:

• Full comprehension of membership data management system (SalesForce.com): to be able to input and extract data from the system
• Salesforce.com templates and workflows maintenance
• To issue invoices and receipts
• To follow up with payments
• To conduct various event and sales reports

Event Management:

• To provide support to training events and chapter events, including preparation of badges and necessary marketing collateral and other training materials
• To provide onsite management of events, including registration of attendees and answering enquiries
• To travel and support events in various Asian countries, eg, Japan, Singapore, India, Indonesia, Malaysia, Philippines, Taiwan etc.
• To be a moderator of virtual or live training activities

Administration:

• To work with US-based finance department on cash receipts in Asia
• To handle administrative requests from Asian branch office or partners
• To update ACAMS^® website

REQUIREMENTS FOR THIS POSITION ARE AS FOLLOWS:

• Minimum of 3-4 years’ experience in event management, client services management and administration
• Self-starter able to work independently and be productive with minimum supervision (“Whatever it takes to get it done” attitude)
• Salesforce.com maintenance or related IT experience preferred
• Excellent computing skills in office software including Excel, Word, Outlook, PowerPoint, etc. Knowledge in HTML, VisualForce, Photoshop a plus.
• Strong oral and written communications skills
• Fluency (speaking, reading and writing) in English and Chinese (Putonghua & Cantonese)
• Strong organizational skills and attention to detail
• Strong university degree in any discipline
• Ability to learn and understand ACAMS®’s services and training offerings (Study of the ACAMS® Coursework is required)
• Familiarity with banking and finance, training, financial institution regulation or compliance a plus

We offer 5-day work week with a competitive compensation package, including MPF, and medical insurance.  Office is located in Quarry Bay.

Please send a covering letter highlighting your qualifications, salary expectations and date of availability and resume by clicking "Apply Now", with Subject Heading: Application for Operations Executive: Your Name.

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