DESCRIPTION:

• Handling daily coordination and inquiries with clients regarding printing and production matters
• Communication with internal departments & clients in an accurate, timely and effective manner
• Effectively manage publication projects with other department, for example liaising and interacting with the typesetting and translation teams
• To ensure all projects run smoothly by using accurate, valid and feasible coordination of equipment and timeline
• Take ownership of customer’s issues and provide professional solutions
• Manage customers’ interactions, projects’ progress, customers’ account and any in-house documents
• Maintain an orderly workflow according to priorities
• Take up ad-hoc duties when required

REQUIREMENTS

• University graduate in any discipline
• Minimum 2-3 years related work experience
• Track-record of excellent customer service
• Strong client-facing and communications skill across English and Mandarin
• Experience in team environment
• Great interpersonal skills, to engage customer and colleagues
• An keen eye to detail is a must
• Experience or have knowledge in the financial printing industry is advantage
• The ability to multi-task, priorities and manage time effectively
• Able to work well under pressure
• Shift duty is required

BENEFITS:

An attractive package (including medical/dental and life insurance, allowances and bonus) with excellent opportunities is offered to the right candidate who meets with the above criteria and seeks a long term career development in the financial printing industry.

Interested parties should send their full CVs by clicking "Apply Now".

For more job opportunities please visit on website: http://www.merrillcorp.com/

Personal data will be used for recruitment purpose only.

Merrill Corporation offers exceptional opportunities to grow your career with leading edge technologies in a fast-paced, collaborative and global environment. Our employees are a dedicated and supportive team of the industry’s best people and the work offers some of the most rewarding challenges. From our focused, energetic work teams to our collaborative, results-oriented environment, cloud technologies and sound strategy, Merrill Corporation values its employees and wants them to know they’re part of an industry global leader. With more than 3,000 people in 34 locations worldwide, clients turn to Merrill when their need to manage complex content intersects with their need to collaborate securely around the globe.

Merrill offers integrated client-specific solutions across a wide range of transactions, from IPO prospectuses to corporate annual reports, debt offering memorandum and shareholders’ circulars, etc., serving financial institutions and corporate clients in the capital markets around the globe. Further, Merrill’s virtual data room (VDR) offering, Merrill DataSite, is established as a market leader in Asia and across the world.

For more information, visit www.merrillcorp.com.

Merrill Corporation is looking for a candidate to join our Hong Kong operation.