• Assist the Manager with the daily operations of The Spa, including The Spa retail store, Fitness Center, Pool and Salon. Ensure the spa experience is memorable by motivating team member to exceed guests’ expectations. Uphold health, hygiene and safety regulations
• Ensure The Spa team delivers high standards of quality, service and guest satisfaction in every aspect of the spa experience
• Monitor adherence to established policies and procedures for spa treatments and operations
• Conduct quality control on spa operations, including treatments, customer service, cleanliness and hygiene, staff grooming and attitude, product use, health and safety
• Anticipate and respond to guests’ requests and handle complaints promptly and to their satisfaction
• Minimum 3 years of experience in high-end spa management
• Fluent in Cantonese, Mandarin and English

To apply, please click “Apply Now” or visit wynncareersmacau.com

For enquiries, please contact us at (853) 8889 1188 during office hours

from Monday to Friday between 9:00 am and 6:00 pm

Sophisticated, luxurious and committed to outstanding service: These are the standards that position Wynn Resorts as the pinnacle in global hospitality. Wynn Macau’s record number of awards is unsurpassed, while Wynn Palace Cotai raises the bar in upscale accommodations and amenities. A career at these prestigious resorts nurtures pride and professional growth.

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