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Specialist, Service Quality (Ref: SPECSQ–JDB)

APL Logistics SCS Hong Kong Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2017-01-16
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Others  Business Analysis / Data Analysis  Supply Chain  
  • Benefits:Dental insurance  Education allowance  Five-day work week  Free shuttle bus  Life insura

Job Description

Responsibilities

  • Assist in establishing documentation and measurements of business process
  • Responsible for the implementation of new projects, systems or services
  • Establish process and measurements to ensure smooth and efficient operation start up for new customers
  • Improve process through collaboration with IT on system enhancements and automation initiatives
  • Facilitate response to RFQ and manage tariff
  • Conduct cargo claims analysis and recommend solutions to achieve claims reduction
  • Coordinate with Corporate and Regional offices to roll out improvement projects
  • Ad hoc projects as assigned by the supervisor

 

Requirements

  • Degree Holder in Logistics Management preferred
  • Minimum 4 years’ experience in consolidation / logistics industry
  • Sound knowledge of operating logistics related system
  • Possess strong process management and problem solving skills
  • Excellent analytical skills, proactive with good interpersonal and communication skills
  • Willing to work overtime and travel is required occasionally
  • Good command of English and Chinese, including Mandarin

 

We offer attractive remuneration package including guarantee and variable bonuses, comprehensive benefits programs and tax effective scheme to the right candidates. Please apply with full resume indicating current and expected salary via email. Please state the reference number on the subject line of the email. Only shortlisted candidates will be notified.

 

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies; a copy of which will be provided immediately upon request.

Company Info

APL Logistics designs and operates smart globally integrated supply chains. We provide a broad range of international logistics services in a comprehensive network of offices in more than 160 locations and 75 countries. To cope with the business expansion, we are seeking dynamic individuals to join our team of logistics professionals.

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