Job Responsibilities :

• Assist the Client Relations Team with internal and external communication
• To be the main point of contact internally and externally for all aspects related to the aircraft (with the exception of trip arrangement)
• Assist with Aircraft Specific data research and generate reports for analysis
• Assist in the process of Aircraft Additions to the HKJ fleet alongside the Special Projects team as assigned by management
• Review client satisfaction and help managers develop resolutions as issues arise, offer solutions in adverse situations, and educate the clients on aircraft ownership and cost efficiency
• Provide monthly, quarterly, and annual reports to clients on aircraft usage/other pertinent information
• Manage commercial projects as dictated by management

Job Requirements :

  Education:  

• Preference will be given to those with tertiary education or equivalent experience

Experience:

• Preference will be given to applicants with 2 years minimum relevant experience in the Business Aviation Industry, with a minimum of 1 year in customer service.
• Flight Operations or Charter Sales experience would be an advantage
• Experience working in Mainland China, or with Mainland Chinese customer would be a benefit

 Specific Competencies, Skills and Knowledge:

• Good command of written and spoken English, with native level language skills in Cantonese, and Mandarin
• Computer Literate
• Detail oriented
• Intrinsically motivated and pro-active
• Ability to work unsupervised and/or irregular hours as required

We offer an attractive employment package with career enhancement to the successful candidate. Please send your full resume with availability, current and expected salary to Human Resources Department by e-mail (with position applying for in the subject). To understand more about our company, visit our website at www.hongkongjet.com.hk

All applications will be treated in strictest confidence and used for recruitment purposes only.