Perform Maintenance & Support task in client site :

Working hour: 

• Mon-Fri 09:00 - 17:30
• Sat Shift (half day, twice a month, day off the following week) 
• On-call for 7x24 remote support
• Need to be on-site for urgent cases (e.g. server impact)

Responsible Tasks:

• Perform daily server & storage health check
• Handle customer raised cases involving hardware, software applications, OS, networking, etc.
• Perform Preventive Maintenance tasks (including patching)
• Maintain hardware & software inventory 
• Provide ad-hoc support as customer's requests (on-site monitoring or support)
• Execute Disaster Recovery Procedure (including DR Drill) 

Applicants having any of the following experience will be advantageous :

• Microsoft Windows Servers (2012 R2 / 2008 / 2003 / 2000)
• Basic Networking Knowledge : HP Network Procurve switch, CISCO/3COM switch & Router, Extreme Layer 2 switch
• VMware (ESXi, vSphere, etc)
• BackupExec 2014 (with tape loader & scheduled jobs)
• Symantec Endpoint Protection Management (SEPM)
• Veritas Volume Manager for data replication (VVR)
• Basic Linux knowledge 
• SNMP Network Monitoring System
• Remedy
• Video Management System (e.g. Milestone)
• Voice Logging System (e.g. Redbox)
• Network Sniffing Tools (e.g. Wireshark)
• System Backup Image tools (e.g. Norton Ghost & Aronics True Image)
• MS Power shell, DOS-prompt, ftp, telnet, Microsoft Office, etc
• ITIL Foundation Certification

Supporting Hardware:

• Stratus FT Server
• EMC VNX Storage
• HP Proliant Server
• HP Array Smart Storage

Interested party pls submit your availability, C.V. & expected salary.

Optima Digital Systems is specialized in IT solutions. Our main business is in projects in public utilities & government sector.