We are looking for motivated all-around individuals to join our infrastructure support team. The specialists will provide professional service to our internal users on daily technical support issues, server, helpdesk, networking, SAN, infrastructure related software, license and inventory management. Additionally, he or she will also play a consultant role led by our senior consultants in some of our customer projects.

Job Description:

• Maintain I.T. infrastructure for our group in Hong Kong and China.
• Provide 1st tier end user technical support, helpdesk troubleshooting and system/network administration to our internal infrastructure & client’s infrastructure.
• Proactively to perform daily health check to infrastructure systems, application systems, manage I.T. assets and ensuring I.T. operation stability to corporate users.
• Perform hardware and software installations, configuration and update.
• Back up your peers with your technical professional area. And proactively to report the status of your assigned tasks and progress.
• To work with customers during project implementation.
• Liaise, coordinate and communicate with multinational teams, vendors and business users on various projects and maintenance services.

Requirements:

• High diploma or degree with 0-3 years relevant I.T. experience. More experience will be considered for senior technical position.
• Proactive and comfortable working in an all-round IT Infrastructure support role.
• Setup and troubleshooting skills on Linux, MySQL/MariaDB, Apache, Windows 7 and Windows 2003/2008/2012 and other departmental software.
• Good understanding on TCP/IP – VLAN, VPN, MPLS, DNS, FTP and GNU applications…etc.
• Understanding of commitment and fulfilment. Objective oriented. And able to prioritise assigned tasks efficiently with minimal supervision.
• Working in non-office hour occasionally and regular travel to China office monthly.
• Some infrastructure-related certificates will be nice and willing to accept new challenges.
• You will be speaking English and Mandarin in a multilingual environment.

We offer a 5 day work week, competitive compensation package and good career prospects. Salary will commensurate with experience level. Please send your full resume in confidence with available date and expected salary by clicking “Apply Now”.

Aoba Hopkins (www.ahimhk.com) is a professional service firm that provides business solutions, system integration and implementation services. We are part of the Aoba Hopkins Group, a well established accounting, audit, tax and business consulting firm with offices in Hong Kong, Guangzhou and Beijing.

We are an advanced implementation partner of SugarCRM. We provide customized solutions built with on the SugarCRM platform including applications for Retail, Hotel, Membership, Loyalty, Call Center and Financial institutions. Our document management solution platform includes a suite of components to provide document capture, annotation and workflow, document signing and form OCR processing. All of our solutions are Cloud enabled.