Senior Customer Service Advisor
PI Business Consulting Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2017-01-20
- Career Level:Entry Level
- Location:Not Specified
- Salary:HK$17,000 - 20,000 /month (negotiable)
- Employment Type:Permanent
- Job Function:Financial Services Credit Collection Order Processing & Operation / Settlement
Job Description
On behalf of our clients, A largest independent publicly listed pan-Asia life insurance group in Hong Kong, we are inviting application for the position "Senior Customer Service Advisor" as following:--
Responsibilities:
- Maintain day-to-day counter service operations in order to ensure smooth running of daily routines and adherence to company payment guidelines.
- Handle payment enquires properly in order to enhance customer experience & to be customer centric.
- Answer & handle payment enquiries from policyholders and agents at counter
- Respond to email enquires from other departments assigned by Manager
- Provide quality services to customers with continuous improvement
- To ensure compliance and quality services are delivered in accordance with documented procedures
- Communicate & follow up special request related to premium collection from other departments
Requirements:
- Full Certificate of HKDSE or above
- Teller in bank or cashier experience in any industry is advantage
Interested candidates, please submit resume in <WORD> format to JobDB and mark ” JoDB-SHIR-SCSA“
We keep all personal information in the strictest of confidence and will always contact you before starting on any assignment.
Company Info
PI Business Consulting Limited is a consultancy firm established and managed by seasoned Human Resources professionals. We specialize in search and selection of executives for the Banking and Finance, and Insurance Industry.
General Line: 2121 2580
Fax: 2121 2500
Website: www.piexsearch.com
Address: Unit 1210, 12/F, Inter-Continental Plaza, 94 Granville Road, Tsim Sha Tsui, Hong Kong
Employment Agency Licence Number 67206
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