Infrastructure Engineer (Associate / Senior Associate)
Job Gallery Consultancy Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2017-01-21
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Hardware Support Network & System
- Benefits:Five-day work week Medical insurance Performance bonus
Job Description
JOB PURPOSE
The jobholder is responsible for the implementation, user support and overall IT operations, and should pro-actively resolve users’ technical problems in a timely and accurate manner.
KEY RESPONSIBILITIES
- Provide day-to-day support on infrastructure areas; support work involves hardware, software and end-user support
- Participate in infrastructure projects and implementation work
- Conduct research, evaluation and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts
- Assist in negotiation with vendors, outsourcers, and contractors to secure infrastructure-specific products and services
- Pro-actively monitor and review infrastructure performance and provide performance statistics and reports
- Assist in keep tracking IT assets with proper inventory control on record keeping, maintenance and related documentation
- Monitor computer operation (system and network) and be able to identify and react to failures
- Liaise with customers to diagnose and report on problems
REQUIREMENTS
Educational/Professional Qualifications:
- Degree in Computer Science or equivalent
Experience/Knowledge:
- Minimum 3 years working experience in Information Technology areas
- Knowledge and experience in first-line user and technical support with strong skill in trouble-shooting and soft-skill in handling users a must
- Working experience in financial service industry (preferably in investment banks, securities houses, brokerage firm) a definite advantage
- Knowledge and experience in using Windows desktop and domain administration, Blackberry (Enterprise Server), Proxy, DNS, DHCP, Active Directory, McAfee antivirus, McAfee DLP preferred
- Exposure in using network products and protocols such as Juniper SSLVPN and Firewall, Checkpoint, F5, IronPort, Cisco Router and Switch, TCP/IP an added advantage
- Good understanding of trading and market data facilities such as Reuters RMDS, Bloomberg, AAStocks, ET-Net, CCASS, DCASS, AMS/3 OG, NG, etc. an added advantage
- Knowledge and experience in email system especially Lotus Notes an added advantage
Skills:
- Ability to manage disparate demands from multiple customers
- Ability to work with geographically diverse work force
- Meticulous and methodical in creating solutions with strong analytical and problem solving skills
- Team player, independent, self-starter, motivated, multitasking and able to take initiative to get projects completed
Language:
- Good command of written and spoken English and Chinese with fluency in Mandarin; knowledge of Simplified Chinese a plus
If you would like to be considered for these career opportunities, please send your updated resume in word format by click “Apply Now” application.
Personal data collected will be used for recruitment purpose only.
Company Info
Our client, a steadily growing Chinese Bank in Hong Kong, is looking for a talent to join them.
Our recruitment consultants will provide tailor-made advice for individual job seeker.
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