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Customer Services Representative/ Senior CSR (Several Positions) [ Ref.# CS-sh-JDB0126 3

ALPHA OMEGA - EXECUTIVE DIVISION

  • Company Industries:Others

Job Information

  • Post Date:2017-01-31
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:HK$17,000 - 25,000 /month (negotiable)
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Insurance Agent / Broker  

Job Description

  • Sizeable Financial Group
  • 5-day Working Week at Day Time
  • HK$16K-22K / Month
  • Good Benefits and Attractive Salary

Our client, a well-known financial group, is searching for Customer Services Representatives ( Call Centre ) who are enthusiastic, hardworking and feel happy to help their customers feel valued and well-attended.

Are you looking for a full-time career that offers $16-22K/ Month, no night shift, 5-day Working Week, Annual Discretionary Bonus…  If so, don't hesitate to apply now!

 

Job Responsibilities :

  • Provide top-notch service to customers;
  • Treat all customers courteously, efficiently and professionally;
  • Attain a thorough working knowledge of all product information;
  • Obtain and forward customers’ feedback information to suggestion tracking;
  • Coordinate with other departments;
  • Research and deliver the best resolutions to customers’ issues.

Job Requirements :

  • F.5 Certification / Diploma or above;
  • 3-5 years of experience in a hot-line, counter service or call centre environment;
  • Able to listen attentively and provide excellent customer services;
  • Experience in financial institution is advantageous, such as IFA or Banking, ,,,etc,;
  • Good interpersonal & problem-solving skills;
  • Holder of IIQE certification is a great advantage;
  • Good communication skill in Cantonese and fair English/ Putonghua;
  • Senior Candidates will be considered as Senior Customer Services Representatives.


Please apply ( preferably in Word format ) with present and expected salaries, quoting job reference ( CS-sh-JDB0126 ), to Ms Fung by email.  For more information, please visit  www.aomegajobs.com.

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If you are looking for other career aspirations, you may send us your resume.  In accordance with your specified requirements, our consulting managers will contact you in due course.

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( All information received will be kept in strict confidence and only for employment-related purposes.)

Company Info

" Your Requirements, Our Actions ! "

Since 1998, we have been engaged in placing Managerial and Functional positions for local and multinational companies in ICT, Logistics, Merchandising and Finance industries.

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M I S S I O N

 Professionally match the requirements and aspirations of our clients and candidates to their mutual benefits and satisfaction through our unwavering service.

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For enquiries, please call ( 852 ) 2375-1000 or send email to : info@aomegajobs.com

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