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客戶服務代表

HKT Teleservices

  • Company Industries:Telecommunication

Job Information

  • Post Date:2017-02-01
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Others  

Job Description

  • 負責接聽技術支援熱線,處理客戶技術查詢
  • 提供專業意見予客人以解決產品支援等問題,並安排檢查及維修服務
  • 中五或以上程度,具一年客戶服務經驗優先
  • 操流利廣東話, 良好國語及英語
  • 有禮及良好溝通技巧
  • 工作地點:美孚

全職同事可享以下福利待遇 :

  • 固定底薪+表現獎金
  • 14天有薪年假
  • 免費醫療福利包括門診及住院保障
  • 電訊及其他産品員工折扣優惠

 

電訊盈科為平等機會僱主,歡迎所有合資格人士申請各項職位,申請人所提供的資料絕對保密,並只作與招聘有關的用途。在使用求職者所提供的個人資料時,僱主會嚴格遵守其個人資料政策的規定,並在收到有關要求後,會隨即提供一份有關政策的複本。

www.pccw.com

Company Info

About HKT Teleservices

HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited. 

HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.

HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 8,700 agent positions in Hong Kong, mainland China and the Philippines, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit http://www.hktteleservices.com/.

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