Responsibilities:

• Handle customer enquiries/ complaints and coordinate with different parties in order to close cases and enhance customer satisfaction;
• Collect client feedback, maintain customer database and online platform;
• Provide administrative support and prepare daily report;
• Participate in different ad hoc projects as assigned by the management.

Requirements: 

• Diploma or above
• 1 year relevant working experience
• Experience in CRM or online platform system is a plus
• Customer service oriented, professional manner and good team player
• Good command of both verbal and written in English, Cantonese and Putonghua
• Good computer skills in MS Excel, Word and Chinese Word Processing
• Working Location: Hong Kong Science Park
• Immediate available is highly preferred
  

The company offers 5 days work, public holidays, medical insurance & good career prospect. Interested applicant please send your resume in MS word format with current and expected salary to Human Resources Department.

All information collected used for recruitment only and treated in strict confidence