Assistant Manager, Service managment
ASUS Technology (Hong Kong) Limited
- Company Industries:Advertising/Public Relations/Marketing Services
Job Information
- Post Date:2017-02-08
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Business Analysis / Data Analysis Account Servicing Others
- Benefits:Dental insurance Double pay Five-day work week Life insurance Medical insurance 
Job Description
Job Responsibilities:
- To coordinate with other departments in any logistics issue raised from launch of new products and services to ensure customer oriented procedures are in place
- To conduct cross-departmental projects to drive for customer satisfaction enhancements and departmental efficiency improvement
- Co-ordination and liaison with external vendor for project implementation
- Ensure the service delivery in accordance with Service Level Agreement
- Preparation of management and budget reports
- Project management on various ad hoc projects
Job Requirement:
- Tertiary education or Degree holder
- At least 2 years’ relevant experience in service management preferably in IT industry
- Good analytical power and meticulous, strong interpersonal and communication skills and able to work under pressure
- Creative and open-minded to plan and implement think out of box initiatives
- Hands-on experience in PC operation (e.g. Word, Excel, PowerPoint)
- Good command of spoken & written English & Chinese
Company Info
ASUS is a leading information technology company in this new digital age.
Established in 1989, it employs more than 11,000 people worldwide, including a world class R&D Design team consisting of 3,000 engineers. With a total revenue of over US$10.1 billion in 2010, ASUS has been rated as a global Top 10 Information Technology company by BusinessWeek USA for 12 consecutive years.
According to an IDC Q3 2009 report, ASUS is the fastest-growing
notebook brand in the world. It is currently:
- One of the Top 3 notebook brands in Western Europe.
- One of the Top 2 notebook brands in Eastern Europe.
- One of the Top 4 notebook brands in Asia Pacific, excluding Japan
ASUS is the No. 1 motherboard brand in the world, shipping out 420 million units since 1989. One in every three PCs sold worldwide in 2008 was equipped with an ASUS motherboard. In 2010, ASUS products received over 3398 awards and plaudits from tech organizations and IT journalists across the globe.
Today, ASUS is looking to establish itself as a Top 3 Notebook brand in the world and is expanding its presence in Hong Kong. ASUS Technology (HK) Limited is looking for enthusiastic, aggressive and career-minded individuals to join the team.
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