職責：

Ÿ   協助熱線團隊解答用戶來電查詢及處理平安服務由登記至安裝前之有關跟進

Ÿ   跟進終止挽留個案

Ÿ   支援團隊日常行政工作

要求：

Ÿ   中五或以上程度，具兩年行政或熱線中心經驗者優先考慮

Ÿ   具良好電話溝通技巧，對工作有熱誠、態度積極、細心和具有良好的團隊合作精神

Ÿ   熟識中，英文電腦及文書處理

 申請人提供的資料只用作甄選長者安居協會空缺申請之用，有關資料將予以保密。只有獲甄選的申請人方會接獲協會通知。

如想獲得更多有關協會的資料，請瀏覽以下網頁www.schsa.org.hk。

Senior Citizen Home Safety Association (‘SCHSA’) was founded in 1996 as a non-profit charitable organisation with a self-financing model. Today it is one of the most established social enterprises in Hong Kong. SCHSA provides Care-on-Call Service, a comprehensive 24/7 support service consisting of emergency aid, integrated care, around-the-clock vigilance service, health management, and day-to-day living assistance. The Association also provides training and workshops to the elderly and their family and caregivers. In addition, SCHSA’s EasyHome Services provide at-home care to elderly consisting of elderly care, medical escort, house cleaning and rehabilitation services. SCHSA strives to enable elderly to age in place and lead quality lives independently. SCHSA innovates and leverages technology to deliver people-centric services.

We are looking for talented and passionate individuals who are interested in combining the challenge of running real businesses with the satisfaction of delivering tangible social impact and direct community engagement. We are open to strong candidates who consider this as their second career.