Core responsibility

The Marketing/customer service officer reports to the Office Manager and supports him or her in all work relating to admissions/marketing and customer service inquiries.

We seek a native English speaker who enjoys working with students, parents and staff, and who possesses good communications skills (both verbal and written).

Demands of the position

The Marketing/Customer Service officer has a background in marketing and/or public relations, excellent English communications skills and an understanding of marketing and social media.  In addition the successful candidate will possess the following:

• A Bachelor’s degree in a relevant field.
• Experience in social media, writing press releases and liaising with different media channels.
• Interpersonal skills required to communicate effectively with a range of stakeholders from diverse backgrounds (parents, students, media and school faculty).
• Entrepreneurial in spirit and results-oriented with good time management skills
• High levels of personal integrity and a love of children
• An ability to generate ideas and develop them into reality.
• High levels of computer literacy. Ability to effectively use databases essential. Knowledge of MS Office, FileMaker Pro Software knowledge a plus.

Main duties and responsibilities

• Welcome families to the kindergarten in a professional and warm manner.
• Build awareness and support of the Wilderness mission among families, schools and local community
• Ensure that all contact with stakeholders is updated in online tracking database.
• Managing the relationships with relevant local media partners, including TV, radio and print media.
• Managing the school’s communications, over email, telephone or in-person, with different stakeholders (i.e. parents, students, media, supporters) and ensuring that the communication is consistently professional and of a high quality.
• Maintain and update the website, facebook and other social media channels

Interested parties please send full resume by clicking "Apply Now" including your current and expected salary with date of availability.

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