Provide support for programs and services provided by IAAPA’s Asia Pacific office including administrative, membership sales and marketing, communications. In addition, this role will provide occasional support on event management.

Essential Duties & Responsibilities:

Membership:

• Manage and update the membership and prospect database.
• Respond to member inquiries.
• Answer telephone, email and mail inquiries regarding IAAPA and its benefits.
• Support the planning and implementation of the membership (new and renewal) sales and marketing strategies.
• Support the efforts to enhance the member and prospective member databases for Asia Pacific.

Communications:

• Update the website for Chinese content
• Monitor Asia Pacific media and select and review summaries for News Flash.
• Support all IAAPA expos, events and program marketing efforts through magnet mail, social media and News Flash.

Asian Attractions Expo (AAE) Annual Conference and Trade Show:

• Support meeting planning efforts for the all events (room sets, catering, etc.).
• Assist with registration details for attendees and exhibitors.
• Provide visa letter to attendees and exhibitors.
• Support AAE marketing efforts for Asia Pacific.
• Staff membership sales booth.
• Support the Education sessions as needed.

Qualification, Knowledge, Skill Required (Minimum education and experience needed to perform the job adequately): 

• Bachelor’s degree.
• Experience with the attractions industry or the association industry is an advantage.
• Multilingual – English, Mandarin and Cantonese.
• Good customer service skills.
• Good computer skills (MS, Office 365, Excel, Outlook, Word, PDF, etc.).
• Ability to travel two weeks a year.  

IAAPA is the premier trade association representing the diverse and ever-changing attractions industry. For over a century we have connected companies of all sizes, and people of all levels, to provide meaningful experiences for their guests around the world.

IAAPA hosts global events and conferences that spread successful ideas and practices. We also provide valuable tools and resources that make all of our businesses smarter, safer, and more profitable while delivering guest experiences that surprise and delight.

Founded in 1918, IAAPA represents leading industry attractions and supplier companies, consultants and individual members from more than 100 countries. Members include professionals from amusement parks, theme parks, attractions, water parks, resorts, family entertainment centers, zoos, aquariums, science centers, museums, cruise lines, manufacturers, and suppliers. 

IAAPA helps our members improve their efficiency, marketing, safety, and profitability while maintaining the highest possible professional standards in the industry.

Website: www.IAAPA.org