Technical Support Manager
P2 Wireless Technologies Limited
- Company Industries:Others
Job Information
- Post Date:2017-02-17
- Career Level:Middle
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Telecommunication / Wireless / Radio Network & System Mobile / Wireless Communications
Job Description
Position Summary:
The candidate will be responsible to lead a technical team of pre-sales, design and after-sales support of P2 Wireless products and business.
Job Duties:
- Perform strategic consulting, engaging enterprise clients to discover new opportunities.
- Facilitate discussions with both business and technical stakeholders to extract business requirements and present a technical vision & solution that meets customer and project needs.
- Elicit high level business and technical requirements, and evaluate, scope and propose appropriate solutions.
- Communicate complex topics regarding solutions to audiences without deep technical skills.
- Perform in-depth and high-level technical presentations for customers and prospects.
- To provide technical/project consultancy in support of sales at client meetings and on conference calls.
- Responsible for Pre-sales project management from requirement capturing, design to implementation.
- Maintain knowledge of other market players within domain to leverage complementary offerings in solutions and be able to effectively compare and contrast competitive and alternate offerings.
- Maintain skills and stay up to date with industry and technology trends including relevant industry certifications with domain area.
- Achieve high levels of customer satisfaction at all times.
- Periodic reporting with Sales teams on pre-sales progress and development.
Requirements:
- Higher diploma or above in Computing/ Information Technology/ Telecommunications/ Electrical & Electronics Engineering or related discipline.
- Minimum 5 years of experience in a pre/post-sale support in IT, telecommunications or data networking industry in APAC region as a team lead or other managerial position.
- In-depth knowledge of Computing Networking and Wireless technologies.
- Customer focused with a strong analytical problem-solving mind.
- Highly motivated, result-oriented and dedicated person who initiates appropriate actions and strategies.
- Ability to provide clear instructions to team members and formulate strategies in problem solving.
- Excellent presentation and interpersonal skills.
- Good command of both spoken & written English and spoken Chinese.
- Willing to travel in short notice.
- Job Location: Hong Kong.
If you are interested to join us, please forward your resume by clicking "Apply Now"
Personal data will be used for recruitment purpose only.
Company Info
Position | Company | Location | Update |
---|