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Customer Services Officer

China First Capital Group Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2017-02-17
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Financial Services  Equities / Capital Markets  Customer Service - Supervisor/Officer  

Job Description

Major Job Duties:

  • Handle new account opening, perform KYC and AML checking, input and maintain client’s information
  • Provide quality customer services, handle client's enquiries and complaints
  • Update website contents and to provide updated market information and price quotation for retail clients
  • Provide administrative support to the team and assist RO with daily work
  • Maintain the reporting works of CIES clients and report to Immigration Department regularly
  • Perform ad-hoc duties as the company assigned

Minimum Requirements:

  • Diploma or above in any disciplines
  • 1-2 year's experiences in customer service field of financial environment
  • Holder of SFC license 1, candidates who passed HKSI paper 1, 7 & 8 is highly preferable
  • Good interpersonal skill and willing to learn
  • Experience in maintaining the accounts of CIES client is preferred, but not a must
  • Proficiency in MS Word, Excel, and Chinese word processing
  • Good command of written and spoken English and Chinese, must be fluent speaking Putonghua and fast Chinese typing.

 

Apply now with full resume stating present and expected salary.  All data provided will be kept in strict confidentiality and used for recruitment related purposes.

Company Info

China First Capital Group Limited ("CFCG"), a Hong Kong-based company listed on the Main Board of the Stock Exchange of Hong Kong (stock code: 1269) with subsidiaries in China's main cities, including Shenzhen, Beijing, Shanghai, Chengdu, Kunming, Nanchang and Wuxi, is a publicly traded company focusing on investment across the education industry with a full range of licenses in financial services.  We have been diversifying our business since the end of 2014, beginning with asset management, financial credit, securities brokerage and offshore financial services. We are actively expanding into the domestic and international education investment business and invite high caliber candidates to join us.

For details, please visit our website: www.cfcg.com.hk

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