Responsibilities:

• Manage the VIP Lounge in LANDMARK and to provide premium customer services to tenants and VIP customers
• Answer VIP customers’ enquiries and handle complaints in a professional manner
• Support and assist the company’s CRM and marketing activities

Requirements:

• Form 7 or above qualification
• Possess  minimum 2 years’ experience in luxury hotels/hospitality industry
• Pleasant and out-going personality, strong customer service and inter-personal skills
• Willingness to wear uniform and work on shift and overtime
• Fluency in written and spoken English and Chinese (including Cantonese and Putonghua), with knowledge of Japanese and French an advantage
• Hands on experience in MS Word, Excel, etc. 

Salary and benefits will be commensurate with qualifications and experience. Please send a full resume with contact telephone number and expected salary to Head of Human Resources, Hongkong Land Group Limited, 8/F, One Exchange Square, Central, Hong Kong or via E-mail at recruitment@hkland.com. (Please quote reference “CP-CRO-JDB” on the application).

For more information about Hongkong Land, please visit our website: http://www.hkland.com/

Information collected is for this recruitment and selection only. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. All documents and personal data of unsuccessful applicants will be destroyed once the post is filled.

Hongkong Land is a major listed property investment, management and development group.  Founded in 1889, Hongkong Land’s business is built on excellence, integrity and partnership.

The Group owns and manages more than 850,000 sq. m. of prime office and luxury retail property in key Asian cities, principally in Hong Kong, Singapore, Beijing and Jakarta.  Its properties attract the world’s foremost companies and luxury brands. 

The Group’s Central Hong Kong portfolio represents some 450,000 sq. m. of prime property.  It has a further 165,000 sq. m. of prestigious office space in Singapore mainly held through joint ventures, a luxury retail centre at Wangfujing in Beijing, and a 50% interest in a leading office complex in Central Jakarta.  The Group also has a number of high quality residential, commercial and mixed-use projects under development in cities across Greater China and Southeast Asia.  In Singapore, its subsidiary, MCL Land, is a well-established residential developer.

Hongkong Land Holdings Limited is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore.  The Group’s assets and investments are managed from Hong Kong by Hongkong Land Limited.  Hongkong Land is a member of the Jardine Matheson Group.