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Reservations Sales Agent (Ref.: J-0217-013)

Mandarin Oriental, Hong Kong

  • Company Industries:Hospitality/Catering

Job Information

  • Post Date:2017-02-18
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Hospitality / Hotel Services  

Job Description

Responsibilities

  • Handle hotel reservations inquiries
  • Data input into the PMS system in the correct format as set in the PMS Operational Manual
  • Ensure communication with other departments is well maintained with information which pertains to them
  • Prepare various reservations related reports
  • Organise correspondence and group reservations
  • Monitor corporate blocks, party name lists, arrangements

Requirements

  • University graduate, preferably in hospitality studies
  • Minimum 1 year working experience in Reservations or Customer Services, preferably in luxury hotel
  • Excellent communication skills and fluent in both written and spoken English
  • Excellent organisational and computer skills
  • Mandarin and other foreign language literacy is a plus

For application, please quote the above job reference number and submit online application at our company career website: www.mandarinoriental.com/careers

To explore more opportunities and stay connected, please visit our Facebook career page: www.facebook.com/MandarinOrientalHongKongCareers

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

 

Company Info

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis. This legendary hotel is the epitome of contemporary luxury combined with Oriental heritage.

We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment. Applications are invited from customer-oriented individuals for the position.

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