Responsibilities:

• Provide 1^sttier & 2^nd tier technical support;
• Be able to receive and respond to incoming calls, e-mails;
• Support end users' real needs and uncover technical solutions;
• Handle general enquiries on usage of IT equipment’s, computer tools and corporate systems (i.e. email, intranet and internet services);
• To follow up procurement & delivery of hardware/software those are required by users;
• Liaise with other IT teams for technical support.

Job Requirements:

• Higher Diploma or above in Computer or related discipline;
• Have 1-2 years relevant working experience in desktop support;
• Fresh grad with good IT Knowledge will be also consider;
• Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite;
• Good command of written and spoken English & Chinese.

Information collected will only be used for recruitment purpose.