Our Group is one of the fastest growing boutique hotel chains in Hong Kong. Having launched and managed 6 hotels, the Group is working on opening more of the kind in the territory. To support this rapid growth, we are now looking for high caliber, experienced and most importantly devoted & dedicated professionals for the following career opportunity.

Assistant Manager / Guest Services Supervisor

• Act as a shift leader of front desk and duty manager of the hotel;
• Responsible for on-day room sales and night audit management;
• Carry out room inspection for VIP;
• Supervise and ensure that all frontline staff provide quality services to hotel guests;
• Provide on the job training to Guest Services Officers and handle guests' enquiries and complaints;
• Ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently;
• Diploma holder or above in Hospitality Management or related disciplines is mostly preferred;
• Minimum 3 - 4 years experience in the role of Front Desk Supervisor, Assistant Manager or Reception Manager;
• Possession of good leadership, presentation and organizational skills;
• Mature, detail-minded, people oriented with excellent interpersonal skill;
• Good communication skill in both English and Chinese;
• Candidates with less experience will be considered for the role of Guest Services Supervisor.

Guest Services Officer

• To carry out all check-in and check-out procedures in an effective and efficient way;
• To provide quality services and handle guests’ enquiries;
• To achieve high level of guest satisfactions in a courteous and friendly manner;
• To ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently;
• Diploma holder or above in Hospitality Management or related disciplines is an advantage;
• Pleasant, detail-minded, customer oriented with excellent interpersonal skills;
• Good communication skill in both English and Chinese.

We offer 5-day work week and attractive remuneration package to the successful candidate. Please send your detailed resume with current and expected salary via the below button: “APPLY NOW” or by fax to our confidential number: 8343 8271 or by post to 13/F, Yue Hwa International Building, 1 Kowloon Park Drive, Tsimshatsui, Hong Kong (Attention to Human Resources Department). *MUST quote the Job Title with Employer Ref. No. in your application.

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Our Group is one of the fastest growing boutique hotel chains in Hong Kong. Having launched and managed 6 hotels, the Group is working on opening more of the kind in the territory. To support this rapid growth, we are now looking for high caliber, experienced and most importantly devoted & dedicated professionals for the following career opportunity.