Assistant Store Mnager/Store Mnager

Main Responsibilities:

1. Fiscal Accountability

• Achieve target by category.
• Maximize the use of company resources e.g. marketing collateral, to achieve better sales results.
• Act as a sales leader liaison between Sales Professionals and Sales Manager/Area Manager.
• Partner with Sales Manager/Area Manager to deliver monthly and quarterly sales plan achievement and sales strategy for Sales Professionals.
• Use sales reporting tools to create recommendations for increasing sales.

 2. Talent Management

• Utilize New Employee Onboarding program to ensure a consistent, branded onboarding experience for all new employees.
• Partner with Sales Manager to manage, coach, and develop retail sales team of designated locations.
• Identify and communicate with top talent, providing career and skill development to build leadership bench strength.
• Hold yearly PMP meetings with all members of staff to discuss performance relative to expectations/plans, to identify and leverage strengths, and to close any identified skill gaps through appropriate coaching and/or training. Ensure timely and effective resolution of all significant performance issues by creating action plans for underperforming employees.
• Assist Sales Manager to perform monthly touch base coaching exercise with all store staff, partner to develop individual action plans to increase sales and improve performance.
• Assist in performing monthly touch base coaching exercise with KPI results.
• Identify and tracking the development of potential employees.  

 3. Store Operations

• Ensure the store operates efficiently and effectively and in compliance of company standard.  
• Maintain in store, including: Windows and vitrines, signage, flowers.
• Maintain standards for merchandising directives: Ensure case line presentations complete and up to date and maintain merchandising adjacencies.
• Ensure the store team has up-to-knowledge and awareness of security and emergency procedures.
• Prepare relevant reports to management.
• Demonstrate positive audit control results.  

 4. Corporate Standards and Directives

• Fully understand and support current business initiatives and new product launches in order to drive the success of the business.
• Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation and Visual Merchandising.
• Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise. 

   

   5. Personal Leadership

   

• Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment.

• Remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers.

   

   Requirements

• Minimum 5 years of retail sales experience in which at least 3 years at management level

• Strong in store operations, sales & service, people management and training experience

• Result-driven, proactive, excellent in communication and interpersonal skills

• Strong sense of commitment and store ownership

• Reliable with strong sense of responsibility plus problem solving ability

• Proficient in computer literacy and fluency in English, Cantonese and Mandarin

  Luxury brand or Jewelry experience is definitely an ad

APM Monaco is a trendy jewellry brand. Ariane Prette created the company in 1982. The family continued carrying her legacy through the years as a manufacturer, developing traditional handcrafted quality jewellery.

APM Monaco represents a new concept of jewelry, inspired by the chic of Monaco and the south of France lifestyle, presenting in 46 countries.

www.apm.mc

For our expanding business, we are currently seeking for talented candidates for the following position: