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Senior Customer Service Officer

Sui Hang Asia Limited

  • Company Industries:Others

Job Information

  • Post Date:2017-02-21
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Investment  Financial Services  Dealing & Trading  

Job Description

Responsibilities:

  1. Handle and follow up of account opening documents and procedures
  2. Provide comprehensive and professional support to our clients
  3. Provide basic daily support to various departments, such as dealing, settlement and compliance
  4. Manage and update clients database
  5. Handle clients' enquiries and complaints via telephone, email or face-to-face
  6. Maintain good relationship with clients
  7. Perform ad-hoc duties as assigned

 Requirements:

  1. Diploma or above with minimum 2 years of customer service experience
  2. Holder of Representative License under SFC for Type 1 & 2 regulated activities or qualified to be a Type 1 & 2 licensed representative
  3. Possess strong customer service and problem solving skills
  4. Good interpersonal skills, proactive and customer-oriented
  5. Be able to work independently and under pressure
  6. Good PC skills in MS Word, Excel and Chinese Word Processing
  7. Good command of spoken English and Chinese including Putonghua

Candidates with less experience will be considered as Customer Service Officer.

We offer 5-day-work with competitive remuneration & benefit packages to the right candidate. Interested parties please send your resume with current & expected salary and availability by clicking the "Apply Now" button below.

Company Info

Incorporated in 2016, Sui Hang Asia Limited is now applying the required licenses from the Securities and Futures Commissions in order to carry out regulated business activities.         

   
Our financial services include:            

  •  Type 1: Dealing in Securities        
  •  Type 4: Advising On Securities        
  •  Type 9 : Asset Management        

Our team has extensive professional experience, such as relevant experience in financial planning, global investment banking and investment management. 

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