Responsibilities:

• Manage the claims team to perform high quality and effective General Insurance products claims services
• Handle the daily claims tasks
• Perform the regular quality check/ audit for the claims cases
• Supervise and provide training to claims staff
• Provide the solutions for a constant improvement of claims process
• Prepare claims statistics report
• Handle enquires from both internal and external customers
• Handle other ad-hoc duties as assigned

Requirements:

• Fresh graduate and other candidate without experience will be considered
• Bachelor degree or other recognized insurance qualifications
• Strong analytical and interpersonal skills
• Able to work independently, self-motivated
• A good team player and able to work under pressure
• Good telephone manner and customer service
• Good command of spoken and written English and Chinese and PC skills eg. MS Office, etc
• Immediate available will be an advantage

What we offer

• 5 days Working day
• Medical cover
• Double pay